Why Apply for a Governor’s Quality Award? PDF Print E-mail

The Governor’s Quality Award Program was developed to provide opportunities for all organizations in the state to meas- ure their progress in the journey of performance excellence. The Award is used by all types of businesses—health care, schools, government agencies and all kind of organizations including for-pro it, not-for-pro it, small, large, growing, ma- ture—any organization interested in improving its performance.

The Baldrige Excellence Framework is a set of questions that guide how to run any organization, no matter its sector or size. The questions cover all aspects of management: leadership; strategic planning; patients, measurement, analysis and knowledge management; the workforce; operations, and results. The Criteria contain core values and concepts that repre- sent high-performing organizations.

Using the Baldrige framework, you can organize and integrate these approaches, improve productivity and effectiveness, and pursue performance excellence.

Improve Your Results

  •  Regardless of what your business manufactures, the Baldrige Criteria are a valuable framework for measuring perfor- mance and planning in an uncertain environment. The Baldrige Criteria help businesses achieve and sustain the highest national levels of
    •  Customer satisfaction and engagement
    •  Product and service outcomes, and process ef iciency
    •  Workforce satisfaction and engagement
    •  Revenue and market share
    •  Social responsibility *

Write an Application for Award and be Recognized for Excellence

  •  Training is provided by the Governor’s Quality Award Program for applicants writing an application
  •  Applications are assessed by trained examiners . Applicants receive a feedback report with strengths and opportuni- ties for improvement
  •  Awards are presented at an annual award presentation dinner

See what the Governor’s Quality Award Program and the Baldrige Criteria can do for your business. Contact Sue Weatter at 501-372-2222 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it for more information about award calendar and training for 2015. Visit our website at www.arkansas-quality.org.


Applicant Training I ‐ October 20, Arkansas State Chamber of Commerce, 9 a.m.—12 p.m. Applicant Training II—November 18, Arkansas Stat Chamber of Commerce, 9 a.m.—4 p.m. Applicant Training II—December 10, Arkansas State Chamber of Commerce, 9 a.m.—4 p.m.

 Preparing An Applica on for a Governor’s Quality Award